Texas-instruments 51X User Manual

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Maintenance Manual
Extensa
TM
51x Series
Notebook Computers
9811755-0001
April 1996
Page view 0
1 2 3 4 5 6 ... 84 85

Summary of Contents

Page 1 - Notebook Computers

Maintenance ManualExtensa TM 51x SeriesNotebook Computers9811755-0001April 1996

Page 2

Table 1-1 Extensa 51x Series Notebook ComputersModel 510 Model 515•U.S. VersionWindows 95 or Windowsfor WorkgroupsWindows 95 Plus MicrosoftWorks, Qui

Page 3 - Contents

•540 or 810 Million Byte Hard Drive (user replaceable)•Support for two PCMCIA Type I or II options or one Type III PCMCIAoption card•Ergonomic keyboar

Page 4 - 4 Theory of Operation

TouchpadPointing DeviceTouchpadSelect ButtonsPower On/Off ButtonCover ReleaseButtonFive StatusLEDsPrimary Battery Pack(Accessible from Right Side)Hard

Page 5 - 6 Field Service

1.4.1External PortsAs shown in Figure 1-3, the notebook computer contains the followingexternal ports:•9-Pin Serial Port for attaching any RS-232 type

Page 6 - PC-Doctor Diagnostics

1.4.2Touchpad Pointing DeviceAll members of the Extensa family feature a built-in touchpad pointingdevice located near the center of the keyboard palm

Page 7 - Intended Audience

•"Inverted T" Cursor Control Key layoutThe notebook keyboard is available in the following versions:•U.S. English Keyboard, TI Part No. 9811

Page 8 - Ordering Parts and Supplies

1.4.3.1 Controls and IndicatorsAs shown in Figure 1-6, Extensa Series Notebook Computers contain a setof three buttons (switches) and five LED displa

Page 9 - General Description

1.4.4 Standard Power FeaturesNotebook power for the Extensa 51x Series Notebook Computers is providedby an AC Adapter and a rechargeable 10.8 V, 2400

Page 10 - Product Overview

•Microsoft Works•Quicken SE•Lotus Organizer•Microsoft Entertainment Pack No. 41.4.6 Notebook Expansion CapabilitiesExpansion capabilities built into t

Page 11

1.6.1 Cover-Display AssemblyThe Cover-Display Assembly contains the LCD screen and associated highvoltage power supply and video circuitry. The Cover-

Page 12 - General Description

Copyright (©) 1996 Texas Instruments IncorporatedAll Rights Reserved — Printed in U.S.A.Extensa 51x Series Notebook ComputersMaintenance ManualTI Part

Page 13

The Display Assembly attaches to the System Base Assembly through fourtop mounted screws.1.6.2 System Base AssemblyAs shown in Figure 1-7, the majorit

Page 14 - Select Buttons

Table 1-3 Extensa 51x Notebook FeaturesSpecifications Model 510 Model 515 Memory:Standard:8 MB 8 MBMaximum40 MB 40 MBDisplayLCD Type:10.4" Du

Page 15

1.8Agency ApprovalsAll Extensa 51x Series products meet the following standards: •Underwriter’s Lab (UL) Standard 1950 (safety)•Underwriter’s Lab (UL)

Page 16 - F9F8F7F6

2Installation2.1IntroductionThis section contains unpacking and preparation for use instructions forthe Extensa 51x Series Notebook Computers.2.2 Unp

Page 17

3. Release the Keyboard by pulling the keyboard release tabs forward(tabs are located underneath the Ctrl and right arrow keys).4. Disengage the Key

Page 18 - Subassemblies

2.3.2 Installing PCMCIA OptionsThe Notebook has provisions for two Type I/Type II or one Type III PCMCIAoption card. Use the following procedure to i

Page 19 - Bottom View

2.3.3 Installing the Optional Numeric KeypadAn optional numeric keyboard can be attached to the notebook via thenotebook PS/2 connector as shown in Fi

Page 20 - Specifications

cCaution: There is danger of explosion if the battery is incorrectly re-placed. Replace the battery only with the same or an equivalent typerecommend

Page 21 -

2.5.1Installing an External Keyboard/Mouse As shown in Figure 2-5, the notebook has provisions for two external PS/2compatible devices (keyboard, mous

Page 22 - Agency Approvals

2.5.2Installing External Parallel PrinterThe Notebook is equipped with a bidirectional, ECC/EPP compatible, 25-pinparallel printer port. The connector

Page 23 - Installation

ContentsPreface 1 General Description1.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11.2 . . . . Produc

Page 24

2.5.3Installing External Serial Port DeviceThe notebook contains an RS-232 serial port with a male DB-9 connector asshown in Figure 2-7. The serial po

Page 25 - Connector

2.5.4Installing External VGA MonitorThe notebook is capable of driving both its internal LCD display and anexternal VGA monitor (LCD only, simultaneou

Page 26 - External Numeric Keypad

2.5.5Installing External MicrophoneAn external microphone can be attached to the notebook using the leftmostaudio connector (when viewed from the rear

Page 27 - Installing External Devices

2.7Initial System Checkout After you’ve installed all internal options and external cabling, you’re readyfor system checkout and software configuratio

Page 28

3Operating Instructions3.1IntroductionThe first two subsections describe the Extensa 51x Series Notebookoperating controls and indicators. The remaind

Page 29

3.2.1Button SwitchesThe notebook contains two button switches above the keyboard including:•Power On/Off Switch - Alternate action, button type switch

Page 30

3.2.3Touchpad ControlsThe Extensa 51x Series Notebook Computers are equipped with a built-inmouse device called "the Touchpad" physically lo

Page 31

•Insert the floppy into the floppy drive slot with the label side up and themetal-shutter end first. Gently push the floppy into the floppy drive slot

Page 32 - 50 to 60 Hz)

3.3.4 Responding to Low Battery ConditionsThe computer generally will notify you when you are reaching a low batterycondition by the following actions

Page 33 - Loading Application Software

3.3.7 Restoring Missing System FilesWhen you power up the Notebook, it automatically checks for certain keyfiles that must be present for normal syste

Page 34 - Operating Instructions

2.5.2 . . . Installing External Parallel Printer . . . . . . . . . . . . 2-72.5.3 . . . Installing External Serial Port Device . . . . . . . . . 2-82

Page 35

4Theory of Operation4.1IntroductionThis section describes the notebook theory of operation.4.2Notebook Functional DescriptionFunctionally, the noteboo

Page 36 - Operating Procedures

EXTERNALVGA MONITORMAIN BOARDXD BUSSD BUSInput From AC AdapterSYSTEM &VGA BIOSXD BUSSuper I/OControllerRS-232Serial PortDrivers/ReceiversC&T 6

Page 37

4.2.2 I/O SubsystemThe I/O subsystem, implemented with an NS87334 VJG Super I/OController Chip, provides for such functions as internal Hard Drive con

Page 38

•Integral address decoder - provides selection of all primary andsecondary ISA addresses including COM1-4 and LPT1-3.•Enhanced Power Management Functi

Page 39

4.2.3.1 External VGA Drive CapabilityOn the Extensa notebook, the external VGA port is provided by the portadaptor fixture in the form of a 15-pin, fe

Page 40 - Theory of Operation

4.2.6PCMCIA SubsystemThe notebook is equipped with an on-board PCMCIA host adapter PCMCIAController) and sockets to support Type I, Type II or Type II

Page 41 - Theory of Operation

4.2.7.1 Power ManagementThe notebook is equipped with a power management function thatminimizes battery usage for prolonged battery operation and auto

Page 42

Table 4-4 Primary Battery Pack SpecificationsFunction SpecificationsBattery type NiMH (Nickel Metal-Hydride)Cell structure 9 cells per pack (in series

Page 43

5Troubleshooting Procedures5.1GeneralThis section provides the following information:•Overview of the fault isolation process•Guidelines for isolating

Page 44 - Hard Disk Subsystem

STARTCOMPUTERTROUBLEINDICATION?DEADCOMPUTERSYMPTOMS?RUNSELF TESTERRORMESSAGE?MODEMPROBLEM?RUNDIAGNOSTICSDIAGNOSTICSERROR MSG?NOYESNOYESSEE PARAGRAPH5.

Page 45

4.2.3 . . . Video Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . 4-44.2.4 . . . Hard Disk Subsystem . . . . . . . . . . . . . . . . . . .

Page 46

•Try rebooting the system (Ctrl-Alt-Del); restore system from diskettes, ifnecessary.•If the computer is capable of running the Setup program; check t

Page 47 - Function Specifications

•Measure the voltage at the AC Outlet or plug in a known good appliance(EG. a lamp) to verify that voltage is present. If the voltage is OK, tryreplac

Page 48 - Troubleshooting Procedures

5.3.2Troubleshooting a Display ProblemIf the LCD remains blank when you turn on the computer, and the statusindicators light, check the following con

Page 49 - Troubleshooting

•Faulty phone line - Connect a telephone to the line and listen for a dialtone.•Software program - Check to ensure that you have installed thesoftware

Page 50

•Group of special purpose utilities to run other tests from PC-Doctor,perform a virus scan of the internal RAM system, edit configurationfiles, surfac

Page 51 - MAIN BOARD

•Printer Test - tests the operation of a connected printer•SCSI Test - sends test codes to attached SCSI devices (requires useof a Docking System with

Page 52

5.3.5.3 Creating a Bootable Floppy DiskettePrior to using PC-Doctor, create a bootable floppy diskette using thefollowing procedure:1. Power up the u

Page 53

nNote: If PC-Doctor detects a virus, it will stop with an error message. Youmust then use one of the standard virus detection and removal programs to

Page 54 - 5.3.5.1 Interactive Tests

6Field Service6.1 IntroductionThis section contains preventive and corrective maintenance procedures forthe Extensa 51x Series Notebook Computers. The

Page 55

6.2.2 Protecting the Disk DrivesTo protect the disk drives and data, back up the system disk periodically onfloppy diskettes. Periodically use a head-

Page 56 - 5.3.5.4 Running PC-Doctor

6.5.8 . . . Removing and Replacing the Display Assembly . . 6-136.5.9 . . . Removing and Replacing the Inverter Board. . . . . . . or Contrast Board

Page 57 - 5.3.5.5 Quitting PC-Doctor

6.3 Required Tools and EquipmentAll notebook computer corrective maintenance procedures can be performedusing the following tools:•Tweezers• Small fla

Page 58 - Field Service

Table 6-1 Cover-Display Assembly, Field-Replaceable Units (FRUs)FRU DescriptionTI Part No. ReferenceParagraphNo.Inverter Board, DSSTN 10.4" 9811

Page 59

FRU DescriptionTI Part No. ReferenceParagraphNo.Cable Assembly, Inverter (12P) 9811386-0001 6.5.8LCD Cover, DSSTN, 10.4 inch 9811372 6.5.86.4.2System

Page 60 - Required Tools and Equipment

FRU DescriptionTI Part No. Reference Paragraph No.Keyboard Assembly, SWD, EXT50x/51x 9811398-0010 6.5.2Keyboard Assembly, DEN, EXT50x/51x 9811398-0012

Page 61 - FRU Description

Table 6-3 Notebook CRUs (Customer-Replaceable Units)CRU DescriptionTI Part No. Reference Paragraph No.AC Adapter Assembly 9803931-0001 Sec. 2Interna

Page 62 - System Base Assembly

3. Grasp the ribbon loop on the battery and pull the battery out of thecompartment.4. When replacing the battery, insert the end opposite the ribbon

Page 63

6.5.3Removing/Replacing the Heat SinkTo remove and replace the heat sink, perform the following procedure:1. Disconnect the AC adapter from the Noteb

Page 64 - Replacement Procedures

6.5.4Opening/Replacing the Upper Case AssemblyTo remove/replace the Top Case Assembly, perform the following procedure:1. Remove the AC Adapter, batte

Page 65

4. Using a plastic stick, unlock the ZIF connector located near theTouchpad and remove the cable from the connector. Also, remove the2-connector speak

Page 66

3. Turn the computer over so that the Hard Drive panel is on your rightside.4. Press down on the two cover release tabs and slide to the left; lift up

Page 67

PrefaceIntroductionThis manual provides installation, operation and servicing data for theExtensa 51x Series Notebook Computers.Intended AudienceThis

Page 68 - Assembly

6.5.7Removing/Replacing DIMM ModulesTo remove and replace DIMM memory modules, use the following procedure:1. Loosen the keyboard assembly (but do not

Page 69 - HDD Release

cCaution: If the notebook is powered up with the LCD bezel removed,you can be exposed to high voltages which could result in shock andequipment damage

Page 70

6.5.11Removing/Replacing the Smart Battery BoardControl BoardTo remove and replace the Smart Battery Control Board, perform thefollowing procedure:1.

Page 71

6. Using a small flat blade screwdriver and apply light pressure in arocking motion to remove the hard drive cable connector.7. Remove four Phillips

Page 72 - Supply Board Assembly

3. Gently pry to the left (with pin 1 alignment at the bottom right asshown in Figure 6-6).4. Gently remove the chip from the socket.5. To install

Page 73

ASelf Test Error MessagesA.1 IntroductionThis appendix contains reference data useful in diagnosing and correctingself test errors.Table A-1 Self Tes

Page 74

Error Message Corrective ActionKeyboard Interface Error Cycle Power to Notebook. Ifproblem persists, replace keyboard;if problem persists, replace Ma

Page 75

CheckpointNo.DescriptionD4h Normal POST start04h Programmable Interval Timer test in-progress orfailure06h DMA page register write/read test in-progre

Page 76 - Description

CheckpointNo.DescriptionD4h Normal POST start3Ah Interval timer channel 2 test in-progress orfailure3Bh Time-Of-Day clock test in-progress or failure3

Page 77

CheckpointNo.DescriptionD4h Normal POST start1Fh Begin to configures PCI VGA devicesD1h Allocate Space for option ROM Error Messages A-5

Page 78

Other Manuals About the System The following documents provide additional information related to theExtensa 51x Series:•Extensa Series Notebook Comput

Page 79

BPC-Doctor DiagnosticsB.1IntroductionThe Extensa Series Notebooks are shipped with PC-Doctor, a powerfuldiagnostics tool that can help you determine t

Page 80

B.3Mouse NavigationYou can use a mouse to navigate through PC-Doctor (alternately use thearrow keys from the keyboard). Use the left mouse button to c

Page 81 - PC-Doctor Menus

•All Tests - allows you to select which tests to run. You can also specifyspecial testing options. By pressing F2, the following options areavailabl

Page 82

•Printer Test - tests for the correct acceptance and execution of commonprinter control commands. Printer test information is stored in printertest f

Page 83

•Edit CMOS RAM - gives access to CMOS RAM data•File Editor - allows editing of configuration files•Surface Scan Hard Disk - checks for defects on the

Page 85 - Printed in U.S.A

1General Description1.1IntroductionThis manual contains field and factory level servicing information for theTexas Instruments Extensa 51x Series of

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